National Consumer Helpline

Dear Friends,

Today i am going to share Technology update & Consumer awareness" - one of the best website and its advantages, which was initiated by Central Government. Here is the procedure 👇🏻

https://consumerhelpline.gov.in/

1. Go to User Login and sign up with the email id / mobile number by which we have purchased the product through online / offline. 

2. Thereafter we need to select "I agree" /Consumer grievance.

3. Need to furnish the complete product details alongwith company name, Transaction ID & Order ID, etc.,

4. We need to take the photo of the product which we have received physically, take the screenshot of the order placed website - it would be covered order related information & payment made confirmation receipt alongwith transaction reference number.

5. For each grievance we can upload upto 3 images which are relevant to the order.

6. After successful registration of grievance, we were alloted a docket number, by which we can track the status of the grievance in the below link 👇🏻

https://consumerhelpline.gov.in/user/track-complaint.php

7. After couple of days, we can call the National Consumer Helpline 👉🏻1800-11-4000 and get the updated status.

8. By doing this we are insisting the distributor / manufacturer to return the product and we can force them to initiate refund whenever you receive a duplicate product OR the distributor is not accepting our return request then we can approach NCH that too as per the company norms, before placing a grievance make sure that your product is allowed for return / replace as per their company norms.

9. Further we can download their mobile app from play store 👇🏻

https://play.google.com/store/apps/details?id=mount.talent.mtcdev02.udaan

I hope my suggestions may be helpful to you in your routine life 🙏🏻

Regards,

N. Vinay Kumar